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Our Privacy Promise
Your privacy is paramount to us. We promise to do everything that is within our power to ensure that your personal data is stored securely. We further promise that we will never sell your data, nor allow it to be used, by any third party other than those set out below which are necessary for the proper completion of your business with us, or as required by law enforcement agencies. Any data given to us will only be used for the purpose for which it is intended. We will never subscribe you to a mailing list without your consent, nor contact you again unless you have signed up to our Mailing List.
What personal data we collect
Orders
When you place an order on our Website we will collect your full name, address, email address, telephone number, and IP address of the device used.
Credit/Debit Card Details
Your credit or debit card details will be collected and passed on to our payment provider for processing who will then pass back to our server whether the payment attempt was successful or declined. Your card details will not be stored on our server or accessible by our site admins.
At checkout you will have the option to store your card details for future purchases. Again, this will not be stored on our server, only a “hash” which will connect your account to the details stored on Stripe’s servers.
Contact forms
If you use a form on this Website to contact us, your name, email address and any other information you may include will be sent to us in an email and is not stored on our website.
Embedded content from other websites
Posts on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics to study and understand what visitors are looking at on our site. This data is entirely anonymous and we are unable to identify you through this.
Who we share your data with
We will never share your data with any third party, except where required by law or for the proper processing of your business with us.
When placing an order with us, your credit or debit card details are passed to our payment processor, Stripe, and held securely there. You may find their Privacy Policy here: stripe.com/en-gb/privacy
How long we retain your data
For customers who make a purchase through our Website, your personal information will be stored alongside your order details indefinitely for future reference.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Please contact us on enquiries@eviesgarden.co.uk in the first instance if you wish to request a report on what data we may hold.